Amazon: It's guerrilla warfare

This is my rant about dealing with Amazon. No, I am not a satisfied customer. Yes, I would like to leave a review; thanks so much for asking.

Thrice this year has Amazon so greatly failed me! So disappointed am I! So frustrated am I, so frustrated that I have gone to great lengths to illegally obtain my books because what I paid for was not delivered! I don't know at what part in the system the disconnect was, nevertheless, I do not have my books. 

Yes, I would like to personally call whomever and get the break down of where the my books are. I am embarking on a journey to South America, SOON, and I need my book, BEFORE soon. 

I invested my money in you, oh so greatly-reviewed salesman, and I depended on you. I was too trusting.

It's not even a matter of where the my books are, it's when they are going to get here. Expedited shipping was paid; I paid more for shipping than I did for my book. So yes, I would say that the shipping was the key here.

I tried to send a nice note in your direction, and had I not feared the Amazonian officials busting through my front door and taking me captive due to use of profanity, I would have used it.

Ironic that I need a book about the Amazon, from Amazon?

Excerpt, probably the nicest I've sent:
"I ordered "of Indians, Oil, and Politics: A Recent History of Ecuador," last week, and I paid for expedited shipping. I would like my book as soon as possible. I am leaving for Ecuador on Friday and need to have read the book for a class before I leave. I expected the book to be here by now. It did not come today, Monday, and I would like to know if it will be here before I have to leave. If it comes tomorrow, Tuesday, then my apologies about my angst; however, you must understand my thirst for paid-for expedited knowledge. Since you are the owner of the book, I am assuming that you've either traveled to Ecuador or have a particular interest in the country, as it is not just another book about Latin American history as a whole. I am looking forward to my travels; however, I would be able to enjoy my travels  a lot more if I was well-versed in a recent history of Ecuador's Indians, Oil, and Politics. I appreciate your time traveling to the post office, packing up my book, and sending it my way; I really do. And I WISH YOU GODSPEED."